• Tenants - Case Histories

Case History Physical Disability and Ways of Improving Independence and Saving Money - A fine balance of best value

T.P Properties were approached by a social services department to consider how to accommodate an individual who had been living inappropriately in an elderly residential nursing home.  The potential tenant was unable to share with others and needed housing adaptations to meet her physical needs.  The social worker concerned had been unable to find anywhere within the whole county that would meet her client’s needs and the budgetary constraints in respect of care costs and housing benefit.  T.P Properties rose to the meet the project demands introducing an innovative and holistic tenant centred approach which integrated the services providing specialist support to tenants.

A single person bungalow was sourced. 

As no physiotherapy services had assessed the individual concerned T. P Properties found an appropriate OT professional who was prepared to work with the development team to ensure that not only the physical needs were met, but the home would be future proofed.  Formal designs were drawn up and shared with the relevant local council departments to seek approval.

Adaptation work was vast.  The whole house was changed to incorporate a large entrance, large bedroom, wet room, lounge, staff sleep over room and separate toilet.  All entrances were ramped and a smoking shelter was built for the tenant.  Many fire precautionary measures were added, including fire doors, a hard wire smoke detection system and appropriate fire fighting equipment.

While the works progressed a nominated housing procurement officer met with the tenant to agree furniture, colour ways and floor coverings.  From afar the tenant was able to put her own personal touch to the house without being there. 

To compliment the design and ensure maximum householder participation, a low level work surface was built into the kitchen.

One of the main requirements of social services was to develop a support model which could find cost savings as the client became more independent i.e. the ability to reduce care hours.   As there was another supported living property in close proximity T.P Properties researched assistive technology solutions that could achieve these ends.  A bracelet device was chosen which would allow a person to summon assistance from the neighbouring property.  It also had the ability to be linked up to a door entry system.  Therefore, if someone wished to gain entry, the resident could speak to the guest and press the button on the wrist band to release the front door.  This technology would prove to be invaluable to an individual who could not self propel themselves in a wheelchair.

Following the resolution of a few snagging issues the new tenant moved into their home.  They were to settle very quickly, using one simple word to describe their home and relocation experience, ‘beautiful!

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A single person bungalow was sourced
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Physical needs were met and the home would be future proofed